Privacy Policy

At Tristar Global Academy, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website www.tristarstudy.com or engage with our services.

By using our website or enrolling in our programs, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including when you:

Register or create an account on our website
Enquire about or enrol in a course
Contact us via email, phone, or contact form
Submit your details for Study Abroad advisory services
Apply to become an instructor or partner

This information may include: full name, email address, mobile number, date of birth, educational qualifications, city/state of residence, and any other details you choose to provide.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and browser type
Pages visited and time spent on the website
Referring website or search query
Device type and operating system

This information is collected through cookies and similar tracking technologies and is used to improve our website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process your course enrolment and provide educational services
To communicate with you regarding your enquiry, registration, or course updates
To provide Study Abroad consultation and advisory support
To send you information about new courses, offers, and events (with your consent)
To improve our website, services, and user experience
To comply with our legal and regulatory obligations
To respond to your queries and provide customer support

3. Sharing of Your Information

Tristar Global Academy does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With trusted third-party service providers who assist us in operating our website or delivering our services (e.g., email communication platforms), subject to strict confidentiality obligations
With partner institutions or universities abroad, where required to process your Study Abroad application, and only with your prior consent
With certification bodies (e.g., EC-Council, CompTIA, PMI) for exam registration purposes, as applicable
Where required by law, court order, or regulatory authority

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Student records are typically retained for a period of five (5) years following the completion of a programme. You may request deletion of your data at any time (subject to legal retention obligations) by contacting us at info@tristarstudy.com.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise your browser and remember your preferences.

You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our website. We use the following types of cookies:

Essential cookies: necessary for the website to function correctly
Analytics cookies: help us understand how visitors use our site
Marketing cookies: used to show you relevant content and promotions

6. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, access controls, and encrypted communications where applicable.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Your Rights

You have the following rights with respect to your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request that we correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data, subject to legal retention obligations
Right to Withdraw Consent: Withdraw your consent to marketing communications at any time
Right to Object: Object to the processing of your data for certain purposes

To exercise any of these rights, please contact us at info@tristarstudy.com. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites, partner institutions, or certification bodies. Tristar Global Academy is not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before submitting any personal information.

9. Children’s Privacy

Our services are primarily intended for adults and working professionals. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be published on our website with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Tristar Global Academy

#304, 3rd Floor, Siri Towers, Aster Prime hospital lane, Ameerpet, Hyderabad 500038

Email: triveni@tristarstudy.com

Phone: +91-7799822933